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Frequently Asked Questions
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Please contact our customer service team to initiate a return.
How long does shipping take?
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping times vary by location, typically 10-14 business days.
What is a formal dress?
A formal dress is usually a long dress, often called a gown. It's made from nice fabrics like satin, velvet, or silk and is worn to very special events, like a fancy wedding or a gala.
What is the difference between semi-formal and formal dresses?
Semi-formal is a step below formal. For a semi-formal outfit, you could wear a stylish cocktail dress or a dressy skirt and top. A formal outfit usually means a long evening gown.
How do I choose a formal dress for my body type?
Look for shapes that make you feel good. A-line dresses are flattering on many body types, while empire waists can be very comfortable. The most important thing is to choose a dress that you feel confident and happy in.
What is "black-tie" attire for women?
Black-tie is one of the most formal dress codes. It almost always means you should wear a floor-length gown. Think of it as your chance to wear something truly glamorous.
How do I clean and store my formal dress?
Many formal dresses need to be dry-cleaned because they are made of delicate fabric. Check the care label inside the dress. To store it, hang it in a garment bag to protect it from dust and light.
What shoes should I wear with a long formal dress?
Heels are a classic choice and can help with the posture and drape of the gown. If you prefer flats, choose an elegant pair of pointed-toe flats or fancy sandals that match the style of your dress.
What kind of formal dress should I wear to a wedding?
Think about where the wedding is. A flowy maxi dress is great for a beach wedding, while a more structured, elegant dress works well for a traditional church service. Always check the invitation for the dress code.